Terms & Conditions
Minimum Order Minimum order is AU$300+ shipping for all new orders. A minimum of AU$200 applies for re-orders. All prices are current and subjected to change without further notice. Prices shown on our website are inclusive of GST. We reserve the right to alter these prices at any time unless prior invoiced. All goods come with a RRP and goods must not be priced under/over this amount. Pricing does not include GST All orders must be emailed to email@example.com for confirmation. Payment All orders must be fully paid via invoice; we are not able to offer accounts. We accept direct credit. You will be emailed the invoice with payment required within seven days. No orders will be sent until full payment is received. Shipping Shipping costs depend on your location and the weight of the package. Shipping is not included in the cost of goods. On all orders shipping will be charged on each invoice at the time it is generated. We do not charge handling fees. Shipping rates are obtained from Australia Post. We offer standard shipping through Australia Post - please allow 4-10 business days for delivery. Local stockists to Yeppoon & Rockhampton are eligble for free delivery. Delivery Delivery and time frames will be determined at the time an order is placed. This can be anywhere between 5-7 business days depending on the size of order. If you require delivery by a certain date please discuss this when placing your order. You will be notified by email when your order has been sent. If an item you order is out of stock please allow up to 4 weeks for manufacturing. In this case you will be required to only pay a 50% deposit then the remaining 50% prior to delivery. Refund Policy We do not provide refunds or exchanges for change of mind, so please choose carefully. If the goods are faulty or not true to design, then we will apply a credit or refund for agreed products. Returns Any problems must be reported in writing or by email within 10 days of receipt. Please do not return goods before contacting us via firstname.lastname@example.org
Pricing When advertising our products on your website or shopfront you must adhere to our RRP. Failure to do so will result in a warning or removing you as a stockist. Photos All products have been shot by a professional photographer so they are suitable for web and social media use. Please advise if you would like us to send through via Dropbox images to use for social media and your website.
Beautiful print, perfect size and exceptional quality.
Absolutely gorgeous rug that exceeded my expectations! Love it.
Great service too with fast delivery. Highly recommend By The Bay.
I have three rugs and total the quality is un real. I just love them
Great quality and colours!! Absolutely love!
I now have three rugs from By The Bay Label. There is just so many ways to use them. They are so beautiful and great quality xx
I recently received my Golden Picnic Rug and it is absolutely beautiful and amazing quality. I will definitely be purchasing more. I'm obsessed!!
Absolutely in love with my purchase of the Golden Rug! It’s a great, strong material and such a versatile rug. I got the carry straps with it and definitely recommend those as well! Such a beautiful pattern 💛
Both of these products are of great quality and would definitely recommend these to anyone. Will definitely be buying more products
The Airlie carry strap is excellent quality and the service of By The Bay Label is excellent
Absolutely love these gorgeous quality rugs
We have quite a few designs now & our collections is growing.
Perfect for picnics, placing on the bed as a throw or snuggling in them as a blanket
Love supporting small family run businesses too
I have been looking everywhere for a decent sized picnic mat that is also beautiful and this one ticks all the boxes, it’s perfect 😍
Super cute and practical addition to my Florence Rug! Would definitely recommend.
Charlotte Picnic Mat
I love this rug, beautiful design, really warm, sturdy and great quality. It arrived in less than a week of purchasing. Thank you! Highly recommend
So stunning, absolutely love